Terms of Use

Last updated: 1 July 2025

Welcome to varorolodgehaven.com (the "Website"), the official online presence of Varorolodge Haven, a hotel-casino located in Wellington, New Zealand. This Website is owned and operated by , a company registered in New Zealand, with its registered office at (referred to herein as "we", "us", or "our").

Please read these Terms of Use ("Terms") carefully before using this Website. By accessing or using any part of this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately cease using this Website.

1. Acceptance of Terms

By visiting, browsing, or otherwise using this Website, you enter into a legally binding agreement with under the terms and conditions set out herein. These Terms apply to all visitors, users, and others who access or use the Website.

We reserve the right to amend, update, or replace these Terms at any time at our sole discretion. Any changes will become effective immediately upon posting to the Website. The date at the top of this page reflects when these Terms were last revised. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

These Terms are governed by and construed in accordance with the laws of New Zealand, including but not limited to the Contract and Commercial Law Act 2017, the Consumer Guarantees Act 1993, and the Fair Trading Act 1986.

2. User Obligations

By using this Website, you agree to comply with all applicable laws and regulations of New Zealand and to use the Website only for lawful purposes. In particular, you agree that you will not:

  • Use the Website in any way that violates any applicable local, national, or international law or regulation;
  • Transmit any unsolicited or unauthorised advertising or promotional material (spam);
  • Knowingly transmit any data or material that contains viruses, Trojan horses, worms, spyware, adware, or any other harmful programs or code designed to damage, disrupt, or limit the functionality of any software, hardware, or telecommunications equipment;
  • Attempt to gain unauthorised access to any part of the Website, any server on which the Website is stored, or any server, computer, or database connected to the Website;
  • Engage in any conduct that restricts or inhibits any other person's use or enjoyment of the Website, or which, as determined by us, may harm or users of the Website;
  • Use any automated means, including robots, crawlers, or data-mining tools, to download, monitor, or otherwise interact with the Website without our express prior written consent;
  • Reproduce, duplicate, copy, sell, resell, or exploit any part of the Website or its content for commercial purposes without our express written permission;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • Post, upload, or otherwise submit any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable.

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website at any time and without notice if we believe you have breached any of these obligations.

3. Age Restriction

3.1 Minimum Age Requirement

This Website, including any online reservation services, promotional content, and information relating to casino activities, is intended solely for individuals who are 18 years of age or older. By accessing or using this Website, you represent and warrant that you are at least 18 years of age.

If you are under the age of 18, you are strictly prohibited from using this Website or any services offered through it. reserves the right to verify the age of any user at any time and to deny access or cancel any reservation or booking made by a person who does not meet the minimum age requirement.

3.2 Gambling and Casino Services

The gambling and casino facilities offered at Varorolodge Haven are subject to the Gambling Act 2003 (New Zealand). Entry to casino areas and participation in any gambling activities are strictly restricted to persons aged 20 years or older, as required by applicable New Zealand law, and are additionally subject to the rules, policies, and licensing conditions of . Any online content relating to casino facilities is provided for informational purposes only and does not constitute an offer to provide gambling services online.

We are committed to promoting responsible gambling. If you or someone you know may have a problem with gambling, please contact the Problem Gambling Foundation of New Zealand at 0800 664 262 or visit www.pgf.nz.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video, data, and software, is the property of or its content suppliers and is protected by the Copyright Act 1994 (New Zealand) and other applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website for your personal, non-commercial purposes. This licence does not include the right to modify, reproduce, distribute, publicly display, or create derivative works of any content without our prior written consent.

All trade marks, service marks, and trade names appearing on this Website are proprietary to or their respective owners. Nothing on this Website shall be construed as granting any licence or right to use any trade mark without the prior written permission of the owner.

5. Privacy and Personal Information

is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference and is available on this Website.

By using this Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

6. Disclaimer of Warranties

This Website and all content, materials, information, services, and products made available through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, to the fullest extent permissible under applicable New Zealand law.

does not warrant that:

  • The Website will be available at all times or will operate without interruption or error;
  • The information on the Website is accurate, complete, current, or free from errors or omissions;
  • The Website or the servers that make it available are free from viruses or other harmful components;
  • Any defects in the Website will be corrected.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot lawfully be excluded, restricted, or modified.

7. Limitation of Liability

7.1 General Limitation

To the maximum extent permitted by applicable New Zealand law, , its directors, officers, employees, agents, contractors, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:

  • Your use of, or inability to use, this Website or any content available on or through it;
  • Any errors, omissions, inaccuracies, or other defects in the content on this Website;
  • Unauthorised access to or alteration of your transmissions or data;
  • Any third-party conduct or content accessed through links on this Website;
  • Any other matter relating to this Website.

7.2 Cap on Liability

Where liability cannot be excluded under applicable law, the total aggregate liability of Varorolodge Haven Limited to you for any claim arising out of or related to these Terms or your use of the Website shall not exceed the greater of NZD $100.00 or the total amount paid by you to Varorolodge Haven Limited in the 12-month period immediately preceding the event giving rise to the claim.

7.3 Third-Party Links

This Website may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement by of any third-party website, product, or service. We have no control over the content of third-party websites and accept no responsibility or liability for their content, availability, or the consequences of your use of them.

8. Indemnification

You agree to indemnify, defend, and hold harmless , its directors, officers, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms, your use of the Website, or your violation of any applicable law or regulation.

9. Reservations and Bookings

Any reservations, bookings, or purchases made through this Website are subject to our Booking Terms and Conditions, which are set out separately and are incorporated herein by reference. Varorolodge Haven Limited reserves the right to refuse, cancel, or modify any reservation or booking at its sole discretion, including where a booking is made by or on behalf of a person who does not meet the applicable minimum age requirements.

10. Dispute Resolution

10.1 Governing Law

These Terms and any dispute, controversy, or claim arising out of or in connection with them, including any question regarding their existence, validity, breach, or termination, shall be governed by and construed in accordance with the laws of New Zealand.

10.2 Negotiation

In the event of any dispute arising between you and in connection with these Terms or your use of the Website, both parties agree to first attempt to resolve the dispute through good-faith negotiation. You may contact us at the address below to initiate this process. We will endeavour to respond to your concerns within 10 business days.

10.3 Mediation

If the dispute cannot be resolved through negotiation within 30 days (or such longer period as the parties may agree in writing), either party may refer the dispute to mediation administered by the Resolution Institute New Zealand or another mutually agreed mediation provider. The costs of mediation shall be shared equally between the parties unless otherwise agreed.

10.4 Jurisdiction of New Zealand Courts

If a dispute cannot be resolved through negotiation or mediation, both parties submit to the exclusive jurisdiction of the courts of New Zealand, and in particular the courts sitting in Wellington, New Zealand. If you are a consumer within the meaning of the Consumer Guarantees Act 1993, nothing in these Terms limits your right to bring a claim before the Disputes Tribunal or any other relevant tribunal or authority established under New Zealand law.

10.5 Consumer Protection

Nothing in this clause limits or excludes any rights you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand consumer protection legislation. Where any provision of these Terms is inconsistent with such legislation, that provision shall be read down or severed to the extent necessary to give effect to your rights under the applicable law.

11. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or notices published on the Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and with respect to the Website.

13. Waiver

No failure or delay by in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise thereof or the exercise of any other right or remedy.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or your use of the Website, please contact us at:

  • Legal Entity:
  • Address:
  • Website: varorolodgehaven.com

These Terms of Use were last updated on 1 July 2025 and are effective as of that date.